Currency trays

How currency trays support secure service counters

A currency tray is installed at the base of a service window or counter partition, creating a controlled transfer point between staff and customers. This defined exchange zone helps prevent direct hand access, reduces the risk of opportunistic snatch theft, and supports safer day-to-day transactions in exposed service environments.

Depending on the project requirements, currency trays are often combined with other counter protection components, such as:

• Bullet-proof windows for protected service counters exposed to higher risk.
• Intercom systems to ensure clear communication through protected glazing.
• Transfer trays where a larger opening or different transfer workflow is required.

Key features of professional currency trays

• Robust construction: manufactured in materials suitable for continuous public use, including stainless steel and coated metals with hygienic, wear-resistant finishes.
• Controlled exchange: supports the secure handover of cash, prescriptions, IDs, tickets, receipts and small items while limiting unwanted access.
• Counter integration: designed for both new installations and retrofit projects, depending on counter design and site constraints.
• Operational efficiency: facilitates smooth transactions in high-volume service points such as pharmacies.
• Compatibility with protected glazing: tray dimensions and positioning can be aligned with the barrier system above.

Typical applications

Currency trays are widely used in environments where secure transactions or document exchange are required, including:

• Pharmacies and medical clinics
• Public administration counters
• Ticket offices and transport facilities
• Fuel stations and kiosks
• Banks and financial service points

Specification considerations

When specifying a currency tray, it is important to consider the counter layout, the type of transactions handled, and the exposure level of the service point. Hygiene requirements and cleaning protocols are also key factors, particularly in healthcare-related environments.

As part of a wider security strategy, controlled service counters are often combined with secure back-office storage solutions such as safes to protect cash, documents and valuables beyond the point of interaction.

Installation guidance

Currency trays should be installed by qualified professionals and correctly aligned with the counter structure and any protective barrier above. In protected installations, coordination between the tray, glazing and framing system is essential to ensure secure and reliable operation.

FAQs

Are currency trays bulletproof?

Currency trays are transfer components designed to support controlled exchange. Where ballistic protection is required, this is provided by the certified barrier system specified for the service window.

Can currency trays be retrofitted into existing counters?

Yes. Many installations are retrofit projects. Feasibility depends on the counter structure, available space and the configuration of the existing barrier system.

Which materials are suitable for pharmacy environments?

Hygienic, easy-to-clean materials are typically preferred. Stainless steel is commonly used due to its durability and ease of maintenance, although final specifications depend on the project requirements.

What is the difference between currency trays and transfer trays?

Currency trays are generally specified for compact, day-to-day cash and small-item exchange. Transfer trays are used when a larger opening or different transfer mechanism is required.

Need project guidance?

For assistance with specifying a secure service counter solution, please reach out to our technical team via our contact page.