Payment Products

Security solutions for payment and customer service areas

Payment and front-desk areas are high-exposure points: cash handling, customer interaction, and restricted-access operations often happen in open environments. At Arcas Gruber, we supply professional-grade equipment designed to reinforce these zones, reduce theft risk, and improve controlled interaction between staff and the public.

Products for payment areas: choose the right category

Our range covers both physical protection (counter barriers, pass-through systems) and operational equipment (cash and banknote handling). Explore the categories below to find the solution that matches your risk profile, workflow, and installation requirements.

• Security Filing Cabinets – Reinforced document and cash storage for administrative areas and service points.
• Fireproof Filing Cabinets – Fire-resistant storage for critical documents and archives.
• Bullet-Proof Windows – Certified protection for counters and public-facing installations.
• Pass-Through Trays – Secure object transfer for pharmacies, teller counters, and reception desks.
• Transfer Trays – Built-in counter trays for controlled exchange of items and documents.
• Intercom Systems – Two-way communication solutions for protected service points.
• Counter Safes – Under-counter safes to secure valuables during daily transactions.
• Dispenser Counters – Protected counter solutions combining work surface and secure integration.
• Currency Trays – Durable, organised trays for efficient change handling.
• Counterfeit Detectors – Verification tools to prevent fraud at the point of sale.
• Banknote Counters – Fast and accurate banknote counting for back office and cash desks.

Where these solutions are typically installed

Payment products are widely used wherever public attention points require additional security and operational reliability. Common environments include:

• Retail and convenience stores – to reinforce exposed cash desks and reduce snatch theft risk.
• Pharmacies – to ensure safe exchange of prescriptions, payments, and small items.
• Fuel stations and kiosks – to protect staff at high-risk service points.
• Banks and financial institutions – to integrate physical protection into teller stations and customer zones.
• Public administration and service centres – to secure reception desks and regulated interactions.

How to select the right payment area equipment

To choose correctly, start with a practical assessment of your exposure level and workflow:

• Risk level – is the primary risk opportunistic theft, burglary attempts, or high-threat scenarios requiring certified barrier protection?
• Interaction needs – do you need secure transfer of objects, voice communication through protected glass, or both?
• Operational flow – how is cash handled: open till, back office counting, banknote verification, or integrated counter solutions?
• Installation constraints – available counter space, wall integration, cable routing, and maintenance accessibility.

If you want to reinforce the full protection strategy of your business, you may also explore our main category of Safes for certified burglary resistance and controlled storage.

Quality, compliance and realistic scope

Depending on the product family, our solutions may include reinforced construction, installation-ready designs, and configurations aligned with professional security requirements. Where applicable, products are supplied with documentation and conformity marking relevant to their category and market requirements. If you need certified protection (for example, for barrier systems), we will guide you to the appropriate certified solutions and configurations.

Frequently asked questions

Are payment products only for banks?

No. They are frequently installed in pharmacies, fuel stations, retail stores, public service points, and any counter exposed to theft risk or regulated interactions.

What is the difference between a pass-through tray and a transfer tray?

Pass-through trays are typically designed for secure exchange through a barrier, while transfer trays may be integrated into counters for controlled item movement depending on the installation design.

Do I need certified bullet-resistant protection?

That depends on your risk assessment, regulatory requirements, and environment. If certified protection is required, select the category designed for certified barrier installations and we will advise on the correct specification.

Can you help with project specification and installation?

Yes. Share your project context and constraints (layout, threat level, workflow), and our team will recommend the most suitable categories and configurations.

Need project guidance?

If you want help selecting the right solution for your counter or cash-handling area, contact our team via our contact page.